Privacy Policy

Updated October 13, 2024

Introduction

Club Penguin Journey's privacy policy describes how Club Penguin Journey collects, uses, and shares your personal data.

Our privacy policy is designed to provide transparency in our privacy practices and principles. Privacy is a fundamental human right, and we are dedicated to treating your personal information with care and respect. This privacy policy defines how information submitted or collected on the sites where this policy is placed is treated. It also describes how we treat information submitted or collected on apps we make available on third-party sites or platforms, if disclosed to you in conjunction with the application's use. We adhere to this privacy policy in compliance with local legislation in the jurisdictions in which we operate. Please take a moment to familiarize yourself with our privacy practices, accessible via headings below, and contact us if you have any questions.

What is in this Privacy Policy?

Club Penguin Journey's Privacy Policy outlines your rights concerning your Personal Information and how you can control its use. Personal Information refers to data that can identify you, such as your name, address, and email. In this Policy, we will explain when and how we use your information, including how it is collected, recorded, organized, stored, and shared.

Your rights and options for managing your Personal Information may vary depending on your location, and this Policy will address those differences in detail.

Where does this Privacy Policy apply?

If you're using CPJourney.net, you're in the right place. Here, you can learn how to protect your personal information while using our services. These services include:

• Websites with a cpjourney.net address
• Our mobile and console apps
• Any other features described in this policy

Once you leave our services, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of other websites or apps, even if you accessed them via a link on our website or app. When you visit an external site or app, we may notify you that you are leaving Club Penguin Journey.

Contact Information

For any questions or requests regarding your Personal Information, you can reach us through the contact information provided below.

• US: You can contact us electronically via our Customer Support Form. If you're under 13 years old, please have a parent or guardian fill out the form.
• Write to us at: CPJourney.net Worldwide Services, Attn: Privacy Manager, Email: [email protected]
• EEA, UK, or Switzerland: Email: [email protected]

Definitions

• Children: Any user under the age of 13.
• Minor: Any user under the legal age of majority in their location.
• Personal Information: Data that identifies a natural person, directly or indirectly.
• Platform: Club Penguin Journey's platform, a virtual world where users can create and explore experiences.

What is Personal Data?

Club Penguin Journey strongly believes in fundamental privacy rights – and that those fundamental rights should not change based on where you live. For us, "personal data" refers to any information that identifies or can be linked to an individual, including your name, IP address, or even your device serial number.

Are you Under 13 or responsible for an under-13-year-old?

If you are under 13, certain features of Club Penguin Journey will be restricted to protect your Personal Information. Club Penguin Journey is dedicated to safeguarding the privacy of children. If you are under 13, please ask your parent or guardian for permission before using Club Penguin Journey. Regardless of your age, our communication settings allow you to control who can interact with you. For parents and guardians, we recommend supervising your child while they interact with others on the platform.

Your Privacy Rights

Club Penguin Journey respects your right to know, access, update, transfer, limit processing, and delete your personal data. We have granted these rights to our worldwide customer base, and if you choose to exercise these privacy rights, you have the right not to be treated unfairly or to get less service from Club Penguin Journey. Club Penguin Journey does not sell your data to third parties.

Types of Information Collected

When you create an account or interact with Club Penguin Journey, we may collect a variety of information, including:

• Account Information: Your Club Penguin Journey ID and related details like email address.
• Device Information: Data that identifies your device, such as browser type and version.
• Usage Data: Information on how you use our platform, such as browsing and search history.

Advertising

No Users will be subject to targeted advertising.

User Consent and Preferences

Users of Club Penguin Journey have the right to control how their Personal Information is used for marketing purposes. You can adjust your settings within your account or contact us to opt out of marketing communications.

Information Received from Other Sources

Club Penguin Journey may receive personal information about you from third-party sources, such as partners, to help offer our products and services.

Cookies and Other Technologies

We use cookies and other tracking technologies to improve the user experience. These technologies enable us to monitor activity on our platform and collect data, such as device type and browser information, to optimize services and enhance security.

Contests and Promotions

If you participate in a contest or promotion, we may collect contact information such as your name and email to confirm eligibility and deliver prizes.

Research and User Experience Surveys

We may gather information from surveys to improve our services. Survey participation is voluntary, and data collected will be processed according to this Privacy Policy.

Job and Work Opportunities

If you apply for a job at Club Penguin Journey, we will use the information you provide only for employment-related purposes.

Security and Fraud Prevention

We prioritize the safety and security of our users by employing measures to prevent fraud and other malicious activities. We may collect information for security purposes, and these processes comply with all applicable privacy laws.

Retention of Your Information

We may retain your Personal Information for as long as necessary to fulfill its intended purpose, even after you stop using our services. Once the information is no longer needed, it will be deleted or anonymized.

Information Storage Locations

Your data is stored on secure servers in the United States. International transfers of your data are conducted in compliance with applicable data protection laws.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes either through email or a prominent notice on our site. We encourage you to review the policy periodically.

Our Commitment to Your Privacy

We communicate our privacy and security policies to Club Penguin Journey employees and enforce privacy measures within the company. Your privacy is a top priority for us, and we strive to protect your Personal Information at all times.

Privacy Questions

If you have any questions about Club Penguin Journey's Privacy Policy or privacy practices, including when a third-party service provider is acting on our behalf, contact us at [email protected].

Updated October 13, 2024

Introduction

Club Penguin Journey's privacy policy describes how Club Penguin Journey collects, uses, and shares your personal data.

Our privacy policy is designed to provide transparency in our privacy practices and principles. Privacy is a fundamental human right, and we are dedicated to treating your personal information with care and respect. This privacy policy defines how information submitted or collected on the sites where this policy is placed is treated. It also describes how we treat information submitted or collected on apps we make available on third-party sites or platforms, if disclosed to you in conjunction with the application's use. We adhere to this privacy policy in compliance with local legislation in the jurisdictions in which we operate. Please take a moment to familiarize yourself with our privacy practices, accessible via headings below, and contact us if you have any questions.

What is in this Privacy Policy?

Club Penguin Journey’s Privacy Policy outlines your rights concerning your Personal Information and how you can control its use. Personal Information refers to data that can identify you, such as your name, address, and email. In this Policy, we will explain when and how we use your information, including how it is collected, recorded, organized, stored, and shared.

Your rights and options for managing your Personal Information may vary depending on your location, and this Policy will address those differences in detail.

Where does this Privacy Policy apply?

If you’re using CPJourney.net, you’re in the right place. Here, you can learn how to protect your personal information while using our services. These services include:

• Websites with a cpjourney.net address
• Our mobile and console apps
• Any other features described in this policy

Once you leave our services, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of other websites or apps, even if you accessed them via a link on our website or app. When you visit an external site or app, we may notify you that you are leaving Club Penguin Journey.

Contact Information

For any questions or requests regarding your Personal Information, you can reach us through the contact information provided below.

• US: You can contact us electronically via our Customer Support Form. If you’re under 13 years old, please have a parent or guardian fill out the form.
• Write to us at: CPJourney.net Worldwide Services, Attn: Privacy Manager, Email: [email protected]
• EEA, UK, or Switzerland: Email: [email protected]

Definitions

• Children: Any user under the age of 13.
• Minor: Any user under the legal age of majority in their location.
• Personal Information: Data that identifies a natural person, directly or indirectly.
• Platform: Club Penguin Journey’s platform, a virtual world where users can create and explore experiences.

What is Personal Data?

Club Penguin Journey strongly believes in fundamental privacy rights – and that those fundamental rights should not change based on where you live. For us, "personal data" refers to any information that identifies or can be linked to an individual, including your name, IP address, or even your device serial number.

Are you Under 13 or responsible for an under-13-year-old?

If you are under 13, certain features of Club Penguin Journey will be restricted to protect your Personal Information. Club Penguin Journey is dedicated to safeguarding the privacy of children. If you are under 13, please ask your parent or guardian for permission before using Club Penguin Journey. Regardless of your age, our communication settings allow you to control who can interact with you. For parents and guardians, we recommend supervising your child while they interact with others on the platform.

Your Privacy Rights

Club Penguin Journey respects your right to know, access, update, transfer, limit processing, and delete your personal data. We have granted these rights to our worldwide customer base, and if you choose to exercise these privacy rights, you have the right not to be treated unfairly or to get less service from Club Penguin Journey. Club Penguin Journey does not sell your data to third parties.

Types of Information Collected

When you create an account or interact with Club Penguin Journey, we may collect a variety of information, including:

• Account Information: Your Club Penguin Journey ID and related details like email address.
• Device Information: Data that identifies your device, such as browser type and version.
• Usage Data: Information on how you use our platform, such as browsing and search history.

Advertising

No Users will be subject to targeted advertising.

User Consent and Preferences

Users of Club Penguin Journey have the right to control how their Personal Information is used for marketing purposes. You can adjust your settings within your account or contact us to opt out of marketing communications.

Information Received from Other Sources

Club Penguin Journey may receive personal information about you from third-party sources, such as partners, to help offer our products and services.

Cookies and Other Technologies

We use cookies and other tracking technologies to improve the user experience. These technologies enable us to monitor activity on our platform and collect data, such as device type and browser information, to optimize services and enhance security.

Contests and Promotions

If you participate in a contest or promotion, we may collect contact information such as your name and email to confirm eligibility and deliver prizes.

Research and User Experience Surveys

We may gather information from surveys to improve our services. Survey participation is voluntary, and data collected will be processed according to this Privacy Policy.

Job and Work Opportunities

If you apply for a job at Club Penguin Journey, we will use the information you provide only for employment-related purposes.

Security and Fraud Prevention

We prioritize the safety and security of our users by employing measures to prevent fraud and other malicious activities. We may collect information for security purposes, and these processes comply with all applicable privacy laws.

Retention of Your Information

We may retain your Personal Information for as long as necessary to fulfill its intended purpose, even after you stop using our services. Once the information is no longer needed, it will be deleted or anonymized.

Information Storage Locations

Your data is stored on secure servers in the United States. International transfers of your data are conducted in compliance with applicable data protection laws.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes either through email or a prominent notice on our site. We encourage you to review the policy periodically.

Our Commitment to Your Privacy

We communicate our privacy and security policies to Club Penguin Journey employees and enforce privacy measures within the company. Your privacy is a top priority for us, and we strive to protect your Personal Information at all times.

Privacy Questions

If you have any questions about Club Penguin Journey’s Privacy Policy or privacy practices, including when a third-party service provider is acting on our behalf, contact us at [email protected].